Position Title: Dining Room Service
Contract Length: 6 months on/2 months off
Privilege Level: Crew Hours Per Week: 84 hours minimum (10-12 hours per day, potential overtime)
Berthing: Shared with 1-3 roommates
Guest Contact: High
Reporting:
- Reports to: Assistant Restaurant Manager
- Direct reports: None
Top Job Responsibilities:
- Organize and coordinate service for 16-22 guests in the dining room, with 2 dinner seatings per night
- Follow the direction of the server and coordinate service
- Pick up trays from the kitchen with up to 14 appetizer courses or 9 main courses (10-15 lbs)
- Perform side work and other duties as assigned by management
- Work in quick service and fast food outlets, including Castaway Cay and buffets
Additional Job Responsibilities:
- Handle all types of food products, including allergens
- Use computer work station (Micros system) to ring in beverages
- Provide service for breakfast and lunch in various locations, including Castaway Cay and pool decks
- Coordinate ordering, pick-up, and delivery of all food and beverages
- Partner with servers to provide a seamless guest experience
- Maintain USPH sanitation and cleanliness standards
- Practice up-selling and suggestive selling techniques
- Follow responsible vendor procedures for alcohol service, including verifying guest age and discontinuing service as necessary
- Additional duties may include midnight buffet/snacks and deck party food and beverage service
Experience & Qualifications:
- Minimum six months experience as a server in a high volume full-service restaurant (100-150+ covers per meal period) within the last two years
- Basic knowledge of food and beverage, including international wines and cocktail recipes
- Comfortable speaking to groups and providing menu recommendations
- Ability to carry a banquet tray
- Ship experience a plus
