Assistant Dining Room Server

Position Title: Assistant Dining Room Server

Average Contract Length: 6 months on/2 months off

Minimum Hours Per Week: 84 hours per week

Average Hours Per Week/Day: 80-90 hrs per week, 10-12 hrs per day

Guest Contact: High

Job Responsibilities:

• Organize and coordinate service for 16-22 Guests in the dining room; 2 dinner seatings per night
• Coordinate the service and follow the direction of the Server
• Pick up large oval trays from kitchen with up to 14 appetizer courses or 9 main courses, weighing 10 – 15 lbs., 4.5 – 7 kg
• Responsible for all side work and other duties assigned by Management
• Work Quick Service and fast food outlets including Castaway Cay and buffets
• Handle all types of food products including meat, pork, shellfish, egg, dairy, gluten, soy, sesame, and nut products
• Use computer work station to ring in alcoholic and non-alcoholic beverages (Micros system)
• Provide service for breakfast and lunch in both full service locations, fast food outlets and buffet locations, including Castaway Cay and pool decks
• Coordinate the ordering, pick-up and delivery of all food and beverage to work station and to Guests
• Partner with Servers to provide a seamless experience to the Guests
• Understand food safety programs and maintain USPH sanitation and cleanliness standards throughout work area
• Practice up-selling and suggestive selling techniques
• Follow all responsible vendor procedures for alcohol service, including actively requesting proof of identity to verify age and having the ability and confidence to discontinue serving alcohol to specific Guests
• Additional duties may include midnight buffet/snacks and/or deck party food and beverage service

Required/Desired: Experience, Qualifications, Education, Licenses:

• Minimum six months experience working as a server in the food & beverage industry in a high volume full-service restaurant (minimum 100-150+ covers per meal period); experience must be within the last two years
• Basic knowledge of food and beverage including international wines and cocktail recipes as well as brands of alcohol
• Comfort in speaking to a group (10-12 people), providing a comprehensive menu spiel as well as food and beverage recommendations
• Must be able to carry a banquet tray
• Ship experience a plus