Position Title: Retail Sales Associate – Bibbidi Bobbidi Boutique
Average Contract Length: 6 months on/2 months off
Minimum Hours Per Week: 70 hours per week
Average Hours Per Week/Day: 71-75 hrs per week, 10-12 hrs per day
Guest Contact: High
Top 5 Responsibilities:
- Serve as a Fairy Godmother’s Apprentice or veteran Pirate and magically transform guests into a princess, knight and/or pirate within the onboard Bibbidi Bobbidi Boutique / Pirate’s League; based on package purchase, transformations can include lustrous hairstyles, shimmering makeup, fanciful nails, beard, scar, tattoo, and/or face gem application, themed costumes, earrings, and eye patches
- Complete transformations to the highest possible standard through use of correct techniques for hair styling, nail painting and makeup application
- Support other onboard retail locations and proactively sell ship/island merchandise in fixed and mobile retail locations; product focus could include but is not limited to DCL specialty merchandise, onboard art program, duty free products, liquor, tobacco, perfumes, jewelry, and princess, knight, pirate and/or glitter/glow makeover experiences
- Maintain daily cleanliness of shop floor, display tables and windows, and stockrooms
- Maintain fully stocked shelves in merchandise locations; restock when needed
Job Responsibilities:
- Ensure a clean, efficient, neatly organized stock room
- Perform accurate inventory counts (mark up, mark down, etc.)
- Maintain the Crew Store
- Receive, log, and unload all merchandise that boards the vessel in preparation for each cruise
- Assist in the ordering of merchandise through Simba (Disney inventory management system)
- Support daily promotions such as purchase with purchase and special events and themed activities
- Assist with price adjustments, floor moves, and receiving merchandise stock
- Consistently ensure sales targets are met and/or exceeded
Required/Desired: Experience, Qualifications, Education, Licenses:
- Minimum six months of experience in retail or sales in a fast-paced environment
- Demonstrate strong knowledge, enthusiasm, and passion for the Disney product, characters, and storytelling
- Able to story tell and portray the role of Fairy Godmother’s Apprentice or a Pirate for several hours at a time
- Strong communication skills, both verbal and written
- Ability to demonstrate a focus towards exceeding Guest satisfaction and sales goals in order to exceed incentive targets which impacts the individual, team, and overall
- Must be able to lift and/or move 40 pound items
- Computer efficient
- Experience and knowledge of hair, makeup, and/or nail application preferred
- Multi-lingual preferred
